Head of Operations at Corporate Headhunters Limited

Location: Lekki, Lagos

Job Summary

• Responsible for the entire operational activities of the organisation in all its locations in Nigeria.

Key Responsibilities

• Develops, implements and updates policies, procedures, standards & processes for the unit.
• Ensure transaction processing is in line with the company laid down policies and procedures.
• Ensures the accuracy of customer data and transactions through the management of authorisation levels and access rights.
• Supervise and coordinate branch operations activities on a daily basis.
• Provides an effective and efficient report of operations activities to management for analysis and decision making.
• Ensure that all activities and processes undertaken by the operations unit conform to set standards pertaining to the guidelines set by the regulatory authorities.
• Collaborate with correspondent banks for smooth transaction processing.
• Safeguard customer data and protect against fraud through the management of authorisation levels and access rights.
• To perform any other duty assigned by management from time to time.
• Manage loan processing and account opening functions to ensure efficiency, quality and control over loan creation and completeness of Know Your Customer (KYC)/Anti-Money Laundering (AML) activities.

Qualifications

• Minimum of 6 years cognate experience in operations in a financial institution or a finance house.
• B.Sc/HND in Social Sciences or any other relevant course of study.
• Excellent Analytical Skills.
• Must be computer literate.
• Excellent communication, reporting skills.
• Strong knowledge of operational control methodologies in financial institutions.
• Excellent team member and leader.

Salary and Benefits

• Pay/benefits are competitive based on industry standards
• Target-based bonus package.
• HMO and pension.