Head of Operations at Broadoaks British School

The Role

• The Head of Operations will provide strategic and operational leadership across all non-academic departments, including Facilities, IT, HR, Security, Cleaning, Administration, Catering, and Medical Services. Reporting to the Executive Leadership / Head of School, the successful candidate will ensure cohesive strategy, robust compliance, and operational excellence across both campuses.

Key Responsibilities:

• Lead and coordinate all non-academic operational functions across multiple campuses.
• Develop and implement operational policies, SOPs, and service standards aligned with the school’s mission.
• Oversee campus development projects, maintenance, procurement, and vendor management.
• Drive operational excellence through metrics, reporting, and continuous improvement initiatives.
• Ensure regulatory compliance across safety, HR, immigration, and facilities management.
• Manage budgets, contracts, service-level agreements, and risk mitigation measures.
• Promote cross-departmental collaboration to support student learning, staff wellbeing, and operational efficiency.
• Coordinate school-wide logistics, events, and mobility processes for students and staff.
• Support long-term infrastructure and capital development planning.

The Candidate

We are seeking a dynamic, solutions-oriented leader who:

• Holds a Bachelor’s degree in Facilities Management, Business Administration, or a related field (Master’s preferred).
• Demonstrates strong organisational, problem-solving, and leadership skills.
• Has excellent communication and interpersonal skills, able to influence across departments.
• Is proficient with Microsoft 365, reporting tools, and operational dashboards.
• Possesses experience in multi-department operations, procurement, vendor management, and project implementation.
• Has experience within an international school, hotel group, or campus-based organisation (desirable).
• Understands Nigerian regulatory requirements (H&S, labour, immigration, insurance) and international school standards.
• Is collaborative, professional, and committed to safeguarding, staff development, and operational excellence.