Head of Human Resources at Kendor Consulting

Position Summary

• The Head of Human Resources will serve as the enterprise-wide HR leader, providing strategic direction for people management, organisational culture, and workforce effectiveness across the business.
• This role will oversee divisional HR Managers and will be responsible for building and executing people strategies that support business growth, operational efficiency, and employee engagement within a demanding retail environment.
• The successful candidate will be a strategic and execution-focused HR leader with strong experience managing large teams, driving culture transformation, and supporting business performance through effective people management.

Key Responsibilities

• Provide enterprise-wide HR leadership across all business divisions.
• Lead and manage Divisional HR Managers to ensure consistent HR delivery.
• Develop and execute HR strategies aligned with overall business objectives.
• Drive organisational culture initiatives that support performance and employee engagement.
• Oversee performance management frameworks and employee relations strategy.
• Ensure compliance with labour laws, internal policies, and regulatory requirements.
• Implement scalable HR systems, policies, and operational frameworks.
• Partner with executive leadership to drive workforce planning and talent strategy.
• Lead change management initiatives across the organisation.
• Strengthen leadership capability across business units.

Candidate Profile

Professional Background

• The ideal candidate is a highly experienced HR leader with strong core HR expertise and proven success leading people strategy within large, fast-paced organisations, preferably within retail or similar high-volume sectors.
• The candidate should demonstrate strong people leadership capability, culture transformation experience, and the ability to drive HR strategy in high-pressure operational environments. The role requires a hands-on leader who can balance strategy with execution while leading multiple HR teams across locations.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Social Sciences, Psychology, or a related field.
• Relevant professional HR certifications (CIPM, SHRM, CIPD, or equivalent) are strongly preferred.

Experience

• Minimum of 12 years progressive HR experience, with 5years leadership experience.
• Proven experience leading large HR teams or multi-location HR operations.
• Demonstrated success in culture transformation, performance management, and employee relations strategy.
• Experience within retail, FMCG, or other fast-paced operational environments is highly preferred.

Functional & Technical Competencies

• Strong knowledge of Nigerian labour laws and HR best practices.
• Proven experience designing enterprise HR frameworks and systems.
• Strong experience in performance management and organisational culture initiatives.
• Experience using HR analytics, workforce data, and reporting tools.
• Strong operational HR process design and implementation capability.

Behavioural Competencies

• Strategic and commercially aware mindset.
• Strong leadership presence and decision-making capability.
• High level of integrity and confidentiality.
• Resilient and able to thrive in high-pressure environments.
• Strong stakeholder and executive management capability.
• Proactive, execution-focused, and solution-driven.