Role Overview
The Head of Technology / Engineering is a senior leadership role responsible for defining and executing ITEX’s technology strategy, leading large-scale engineering teams, and ensuring the delivery of robust, secure, and scalable payment systems. This role will work closely with Executive Leadership, Product, Risk & Compliance, and Business teams to support ITEX’s growth objectives and regulatory obligations within the payments ecosystem.
Key Responsibilities
Technology Strategy & Leadership
- Define and execute ITEX’s overall technology and engineering strategy in alignment with business objectives.
- Serve as a core member of the senior leadership team, providing strategic input on product direction, scalability, and innovation.
- Drive adoption of modern engineering practices, architecture standards, and emerging technologies relevant to the payments space.
Engineering & Delivery Excellence
- Lead, mentor, and manage multi-disciplinary engineering teams (backend, frontend, infrastructure, DevOps, QA, security).
- Ensure timely, high-quality delivery of mission-critical payment platforms, APIs, and integrations.
- Establish and enforce software development lifecycle (SDLC), DevOps, CI/CD, and release management best practices.
Payments Platform & Architecture
- Oversee the design, development, and optimisation of high-availability, high-throughput transaction processing systems.
- Ensure platform scalability, resilience, performance, and fault tolerance across all products and services.
- Make key architectural decisions around cloud, microservices, APIs, data management, and system integrations.
Security, Risk & Compliance
- Ensure systems comply with industry standards and regulatory requirements (e.g., PCI-DSS, data protection, payment regulations).
- Work closely with Risk, Compliance, and Audit teams to manage technology risks and security controls.
- Champion a strong culture of security-by-design and data protection across engineering teams.
Stakeholder & Cross-Functional Collaboration
- Partner closely with Product, Operations, Finance, and Commercial teams to translate business needs into technical solutions.
- Communicate complex technical concepts clearly to non-technical stakeholders and executive leadership.
- Support external technical engagements with partners, vendors, and regulators where required.
Talent Development & Culture
- Build, retain, and develop high-performing engineering teams within a fast-paced FinTech environment.
- Drive a culture of accountability, innovation, continuous improvement, and engineering excellence.
- Support succession planning and leadership development within the technology function.
Required Experience & Qualifications
- 7–10+ years of progressive experience in software engineering and technology leadership roles.
- Minimum of 5 years leading large engineering teams in a vibrant payments, FinTech, or financial services environment.
- Proven experience building and scaling payment platforms, transaction processing systems, or financial APIs.
- Strong background in system architecture, cloud infrastructure, and modern software development frameworks.
- Demonstrated success in managing complex, high-availability systems in regulated environments.
- Experience working with cross-functional leadership teams and influencing at executive level.
Technical & Leadership Competencies
- Deep understanding of payment systems, transaction flows, settlement, and integrations.
- Strong knowledge of cloud platforms, DevOps practices, and scalable architectures.
- Excellent people leadership, coaching, and performance management skills.
- Strategic thinker with strong execution capability in fast-growth environments.
- High level of integrity, ownership, and accountability.
Gmail
Yahoomail