Head of Creative Digital Strategy at Pulse NG

Job Description

• This position will be based in our Lagos office, reporting to the Director of Sales.
• Lead the strategy teams across Africa in coming up with initiatives around our product offerings and train the sales teams on how best to propose and sell these to prospective and existing clients.
• Dissect client briefs and propose innovative creative and marketing strategies that will enable brands to connect to their audiences and achieve their business goals in the most effective manner.
• Conduct digital audits that yield rich insights into consumer and competitor’s online behavior and key motivational/attitudinal behaviour.
• Develop a total understanding of online target audience and mindset modes.
• Produce outstanding campaigns that drive growth and offer maximum value to our clients.
• Create budgets for proposed strategies in line with our rate card, working with all relevant internal sales and execution teams.
• Work with the post-sales account management and execution teams to develop a clear roadmap to realising the client’s vision.
• Develop sales and marketing material to support the Sales teams across Africa.
• Review proposals developed by members of the team, manage timelines and monitor progress to ensure deadlines are met.
• Carry out detailed market research and improve your understanding of the competitive landscape in order to deliver effective brand planning.
• Devise and implement improvements to tools and processes as well as make decisions based on credible metrics and well-reasoned analysis.
• Support the sales team in any and all activities that will help the team meet its overall revenue and profit targets.
• Drive client retention, renewals, upsells and client satisfaction.
• Manage team learning sessions and enable knowledge sharing on an ongoing basis with the Sales teams internationally.
• Manage the onboarding and training of new team members.
• Coordinate team social events for networking as well as team building.
• Communicate effectively to all team members and maintain strong, trusting relationships with all internal collaborators.
• Stay up to date of the latest trends, industry issues and solutions and suggest improvements and innovations to help Pulse and our clients and partners maintain a competitive edge.
• Represent Pulse at events and serve as a brand ambassador.

Desired Skills & Experience

• Candidates should possess a Bachelor's Degree qualification with 3 - 8 years work experience.
• Experience leading a strategy/creative team within an agency or in-house
• A portfolio that shows innovative creative strategies for other brands
• Strong market research skills: understanding of customer insights, user research and audience segmentation
• Superior knowledge of the Nigerian and global digital environment
• Excellent copy and storytelling skills
• Business-minded: can link strategies to results
• Strong communication and interpersonal skills
• Strong PowerPoint skills and proficient in Google Slides, Excel, and Google Docs
• Highly collaborative and comfortable working in a fast-paced high-performance environment
• Excellent people leadership skills and the ability to inspire confidence and trust to motivate teams.