Head of Business Remittance & Fintech Growth at Ecobank Nigeria

JOB PURPOSE 

The Head of Business Growth is responsible for strategically developing and expanding Ecobank’s remittance and fintech services across targeted markets. This role focuses on increasing market share, onboarding new partners, and significantly boosting remittance revenue in key corridors. The incumbent is a visionary leader who identifies and captures new business opportunities, ensures the execution of growth strategies that align with the Group’s overall objectives, and fosters innovation within the team. This role directly manages the Business Development Manager, Account Manager, Partner Success Manager, and Regional Growth Manager, overseeing their activities to ensure cohesive and effective execution of business growth strategies. 

Job Context 

The Head of Business Growth operates in a highly competitive and dynamic fintech and remittance landscape. With increasing competition from fintech players and emerging technologies, the role requires a deep understanding of market dynamics, technological advancements, and regulatory landscapes. This position is crucial to ensuring Ecobank remains agile in capturing new opportunities while addressing customer needs and remaining compliant with regulatory frameworks. The incumbent must be a strategic thinker capable of balancing long-term growth with immediate operational efficiencies.

KEY RESPONSIBILITIES 

Business and Financial Performance 

• Revenue Growth: Develop and implement strategies to achieve at least a 30% annual increase in inbound and outbound remittance revenues. Market Expansion: Identify and capitalize on market trends and opportunities to expand Ecobank’s footprint in the remittance and fintech space. 
• P&L Management: Monitor financial performance, ensuring that all growth initiatives contribute positively to the bank's profitability
•  Strategic Planning: Drive the development of strategic plans for business expansion, optimizing resource allocation to meet financial goals.

Customer Excellence

• Partnership Building: Build, maintain, and enhance partnerships with fintech companies, regulators, and payment service providers to expand Ecobank’s service offerings. 
• Customer Satisfaction: Oversee initiatives to enhance customer experience, ensuring that product offerings meet customer needs and market demands. 

PROFILE

• Education Bachelor’s degree in business, Economics, Finance, or a related field. MBA or advanced degree in Strategy, International Business, or a related field preferred.
• Experience Minimum of 8 years of experience in business development, with at least 3 years in leadership roles focusing on fintech, remittance services, or financial services.
• Demonstrated success in driving significant revenue growth in international markets; experience in African financial landscapes is a strong advantage.
• Proven track record of onboarding and managing partnerships with global fintech players and payment service providers.
• Strong knowledge of cross-border payment systems, digital wallets, mobile money ecosystems, and emerging fintech trends.
• Experience in managing and developing high-performing teams. Familiarity with regulatory compliance in the fintech and remittance sectors.
• Skills and Personal Attributes Exceptional ability to lead, motivate, and develop a diverse team of professionals, fostering collaboration and high performance.
• Strategic thinker with the ability to identify long-term opportunities and develop actionable plans. Proven expertise in building and maintaining relationships with senior-level executives and decision-makers in fintech and remittance sectors.
• Strong commercial acumen with an understanding of financial performance, business planning, P&L management, and ROI analysis. 3 Analytical skills to interpret market data, identify trends, and translate them into actionable business strategies. Excellent communication skills, both verbal and written, with the ability to present complex concepts to diverse audiences.
• Familiarity with fintech platforms, digital transformation initiatives, and innovation in financial services. In-depth understanding of compliance requirements and regulatory frameworks in fintech and remittance industries. Strong negotiation skills with a proven ability to secure favourable terms and agreements.
• Ability to work effectively in multicultural environments and adapt to various cultural contexts. 

Fluency in English is essential; proficiency in French is an added advantage.