Head of Administration at Boolean Labs Limited

Responsibilities

• Implement and enforce company policies and procedures, including food safety and hygiene guidelines.
• Oversee all aspects of restaurant operations, including inventory management, food safety compliance, and quality control, to ensure smooth functioning and adherence to standards.
• Oversee the day-to-day operations of the restaurant, including opening and closing procedures.
• Ensure smooth communication between the administration, front-of-house, and the kitchen.
• Maintain high food quality, cleanliness, and sanitation standards to meet health and safety regulations and company policies.
• Monitor and control inventory levels, ensuring proper stock rotation, making supply orders, and minimizing waste to optimize cost efficiency.
• Ensure that all equipment functions properly and coordinate repairs and maintenance as needed.
• Manage administrative tasks such as scheduling, budgeting, financial reporting, and supply chain management to ensure operational efficiency.
• Develop and maintain customer service standards so ensuring that the highest standards of service are achieved. Promote a truly customer focused working environment.
• Ensure that effective customer feedback mechanisms are understood and used by all staff and that suggestions for service improvements are passed to management.
• Ensure that all staff are trained in service delivery and understand the service culture required.

Requirements

• Bachelor’s degree in Business Administration, Hospitality Management, or related field.
• 7 years’ experience in an administrative or supervisory role, preferably in the food sector.
• Excellent organizational and multitasking abilities.
• Strong interpersonal and communication skills.
• Previous experience in a similar role is an added advantage.