Head of Administration at Alan & Grant

Key Responsibilities

• Provide leadership and direction to the administrative team, including office managers, administrative assistants, and support staff.
• Develop and implement administrative strategies aligned with organizational goals and objectives. Identify opportunities for process improvement and efficiency enhancement.
• Establish and enforce administrative policies, procedures, and guidelines to ensure compliance with company standards and regulatory requirements.
• Manage administrative resources, including office supplies, equipment, and facilities. Monitor expenses, negotiate contracts, and optimize spending to achieve cost savings.
• Facilitate communication and coordination between administrative staff and other departments. Serve as a liaison to senior management, conveying important information and addressing administrative concerns.
• Oversee facility operations, including maintenance, security, and cleanliness. Coordinate office layout and space utilization to maximize efficiency and comfort.
• Manage relationships with external vendors, service providers, and contractors. Monitor performance, and ensure quality service delivery.
• Evaluate, implement, and support administrative technology solutions to streamline processes and improve productivity. Ensure staff proficiency in relevant software applications.
• Ensure compliance with relevant laws, regulations, and industry standards. Identify and mitigate administrative risks to protect organizational assets and reputation.
• Have a robust knowledge of the company's product/services that will lead to sales.

Requirements

• Minimum of a bachelor’s degree in business, accounting or a related financial field
• Proven experience in a senior administrative role, preferably in a managerial capacity.
• Established experience of evaluating, onboarding, training, supervising and motivating employees in administration
• Strong communication (both written and verbal), leadership and time management skills
• Proficient with the use of computers and software programs used in finance and business
• Critical thinking, interpersonal and problem-solving skills
• Strong analytical skills, detail-oriented and exceptional organizational and multitasking abilities
• Knowledge of organizational policies, procedures, and best practices.
• Familiarity with legal and regulatory requirements related to administration and business operations.
• Strong understanding of budgeting and financial management principles.
• Knowledge of human resources practices and procedures.
• Professional certifications in administration or related areas are a plus.