Head, Lease at Rosabon Financial Services

Job Summary

• The Head, Lease will manage various functional areas, including strategy, sales, operations, technology, policy compliance, budgeting, and reporting within the Lease department.
• This includes reviewing sales processes, optimizing operations, and ensuring regulatory compliance.
• The successful candidate will supervise professional and clerical staff, assigning and evaluating work, initiating discipline, counseling, training, hiring, setting targets, and ensuring goal achievement.
• The Head of Lease carries the overall responsibility for meeting Lease Sales department targets and prepares reports for management/board in compliance with policies, laws, and regulations.

Duties and Responsibilities
Strategic Planning:

• Collaborate with internal teams to provide critical business insights.
• Define and implement effective sales, marketing, operational, and business development strategies to optimize
• sales and profitability.

Innovation and Monitoring:

• Develop, implement, monitor, and evaluate innovative sales ideas and strategies.
• Stay updated on supply and demand, changing trends, economic indicators, and competitors.

Performance Management:

• Manage personal and departmental activities to align with set goals and targets, ensuring compliance with
• organizational policies and standards.

Client Acquisition and Relationship Building:

• Generate lease leads and Business support loans, overseeing efficient consummation.
• Foster partnerships and relationships with key customers, both externally and internally.
• Stay informed about marketing activities and regulatory requirements relevant to the company's business.

Market Research and Expansion:

• Conduct in-depth research to identify new market opportunities and consumer preferences.
• Work with Branch Managers to coordinate sales efforts, aligning them with marketing strategies.

Operational Efficiency and Compliance:

• Collaborate with internal and external stakeholders to ensure adherence to established operating protocols.
• Conduct proper searches and background checks to meet transaction requirements.

Legal and Financial Oversight:

• Ensure legal and necessary documents meet requirements before submission for transaction booking.
• Assist the legal department in providing advisory support across all operational aspects.

Risk Management:

• Work with Head, Credit Control to minimize transaction risk exposure.
• Oversee legal, regulatory, and policy compliance.
• Generate profitable Finance Leases, ensuring upselling and cross-selling of company products.

Team Development and Management:

• Provide proper training, orientation, and product knowledge to team members.
• Onboard and manage subordinates to maintain consistently high performance and prospect conversion rates.

Sales Optimization and Analysis:

• Review and approve sales team reports, new Prospects List, weekly call memos, Credit Analysis memos, etc.
• Visit and engage prospects, analyze needs, propose services, and manage them through the booking process.

Debt Recovery and Market Analysis:

• Support continuous debt recovery efforts to prevent default rates exceeding acceptable limits.
• Conduct competitor analysis, reviewing product rates and requirements.
• Any other task as assigned by the Line Manager

Key Performance Indicators

• Sales profit generated
• % Cost of sale
• % of Newmarket penetration/marketshare
• % of Sales policies initiated and implemented vs level of effectiveness
• % Rate of Client Acquisition and Customer retention.
• % Sales growth/Volume of Sales by Products
• % Quality of engagement for Existing Clients
• % Upsell/Cross-Sell Rates
• % Customer satisfaction improvement
• % Net Promoter Score (NPS).

Requirements

• Minimum of First Degree in Business Administration, Economics, Marketing or any related field
• Post-graduate qualification(s) and professional membership will be an added advantage.
• 7+ years of experience in Sales and business development
• Proven experience working in a managerial level, within a leasing or a related sector.
• Preferably in corporate lease or general sales role
• Commitment to continuous education through trainings, workshops, seminars and conferences.