Head, Administration & IT Services Department at Organization Of The Petroleum Exporting Countries (OPEC)

Objective of Position

The Head plans, organizes, coordinates, manages and evaluates the work of the Administration and IT Services Department in accordance with the approved medium term and annual work programmes and budget of the Department so as to optimize its support to the Secretariat in achieving its overall objectives.

Main Responsibilities

1. Plans, organizes, coordinates, manages and evaluates the work in the Administration & IT Services Department by providing services to the Secretariat relating to:
   • the building, offices and the residence
   • procurement, office supplies and printing services
   • travel, hotel, visa arrangements, removal of personal effects, legitimation cards, license plates;
   • logistics for all meetings and entertainment functions;
   • transportation, inter-office mail delivery and kitchen services;
   • security, safety and parking;
   • computer network facilities: email, internet, printing
   • telecommunication system
2. Works closely with 1) Data Services Department, IT Development to ensure that adequate hardware and software are implemented for the smooth functioning of their programs, and 2) Finance & HR Department to liaise the smooth transition of incoming/outgoing staff.
3. Ensures full responses to requests by the Conference, Board of Governors and standing committees for studies and special reports relevant to the work program of the Department.
4. Arranges presentations at relevant OPEC meetings and international forums representing the Secretariat as required.
5. Develops and maintains networks with external experts and institutions in fields relating to the work of the Department.
6. Keeps the Director, Support Services Division fully informed on all aspects of the work of the Department, and draws his/her attention to important analyses performed by it.
7. Evaluates the performance of the staff of the Department, and recommends to the Director, Support Services Division of staff development, salary increase, promotion and separations as appropriate.
8. Ensures that the staff of the Department receive the supervision and guidance necessary to broaden and deepen their skills and continuously improve their performance.
9. Prepares the annual budget for the Department
10. Carries out any other tasks assigned to him/her by the Director, Support Services Division.

Required Competencies and Qualifications

Education:

1. Advanced University degree in Business Administration or equivalent subject
2. PhD preferred

Work Experience:

1. University degree: 12 years with a minimum of 4 years in a managerial position, preferably at large national, regional, or international institutions
2. PhD: 10 years

Training Specializations:

1. Office Administration
2. Computer Facility Scheduling and Operations
3. Professional Management & Leadership

Competencies:

1. Managerial & leadership skills
2. Communication skills
3. Decision making skills
4. Strategic orientation
5. Analytical skills
6. Presentation skills
7. Interpersonal skills
8. Customer service orientation
9. Negotiation skills
10. Initiative and integrity