HA / AV Technical Supervisor at SIMS Nigeria Limited

Job Summary

• The HA/AV Technical Supervisor is responsible for the planning, installation, maintenance, and operation of all audio-visual (AV) and home automation (HA) systems.
• This role requires a strong technical understanding of AV and HA technologies, excellent troubleshooting skills, and the ability to lead and mentor a team of technicians.
• The ideal candidate will be a highly organized and detail-oriented individual with a passion for delivering high-quality AV and HA experiences.

Responsibilities
System Design and Installation: Oversee the design and installation of AV and HA systems, ensuring they meet project requirements and industry standards. This includes:

• Conducting site surveys and needs assessments.
• Developing system schematics and wiring diagrams.
• Specifying equipment and materials.
• Managing installation projects and timelines.

Maintenance and Troubleshooting: Perform preventative maintenance and troubleshooting on existing AV and HA systems to ensure optimal performance and minimize downtime. This includes:

• Diagnosing and resolving technical issues.
• Performing software updates and firmware upgrades.
• Maintaining accurate records of system configurations and maintenance activities.

Technical Support: Provide technical support to end-users on the use of AV and HA systems. This includes:

• Training users on system operation.
• Responding to user inquiries and resolving technical problems.
• Creating user manuals and training materials.

Team Leadership and Supervision: Supervise and mentor a team of AV and HA technicians. This includes:

• Assigning tasks and monitoring performance.
• Providing technical guidance and training.
• Conducting performance reviews.

Vendor Management: Manage relationships with AV and HA equipment vendors. This includes:

• Evaluating vendor proposals.
• Negotiating contracts.
• Ensuring timely delivery of equipment and services.
• Budget Management: Assist in the development and management of budgets for AV and HA projects and maintenance activities.

Staying Current with Technology: Keep up-to-date with the latest advancements in AV and HA technologies. This includes:

• Attending industry conferences and training sessions.
• Reading industry publications.
• Evaluating new products and technologies.
• Documentation: Maintain accurate documentation of all AV and HA systems, including system diagrams, equipment lists, and maintenance records.
• Safety Compliance: Ensure all work is performed in accordance with safety regulations and industry best practices.

Qualifications

• Bachelor's degree in a related field (e.g., Electronics Engineering, Information Technology) or equivalent experience.
• Proven experience (typically 5+ years) in the design, installation, maintenance, and operation of AV and HA systems.
• Strong technical knowledge of AV and HA technologies, including:
  • Audio and video distribution systems
  • Control systems (e.g., Crestron, AMX)
  • Home automation platforms (e.g., Control4, Savant)
  • Networking and IT infrastructure
• Excellent troubleshooting and problem-solving skills.
• Ability to read and interpret technical drawings and schematics.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Experience with specific AV and HA equipment brands.
• Project management experience.
• Knowledge of building codes and regulations.

Working Conditions:

• This position may require working occasional evenings and weekends.
• The role may involve some travel.
• The work environment may include working in various locations, including offices, conference rooms, and client sites.