Gym Manager at ECLAT HR Consulting

Responsibilities

The ideal candidate will (but is not limited to):

• Oversee the daily operations of the hotel gym and fitness facilities to ensure a safe, clean, and welcoming environment for guests.
• Supervise and coordinate the activities of fitness instructors, personal trainers, and gym attendants.
• Develop and implement fitness programs and wellness initiatives tailored to hotel guests.
• Ensure all gym equipment is properly maintained, serviced, and safe for use.
• Monitor membership records (where applicable), guest usage, and facility performance.
• Prepare staff schedules and ensure adequate coverage at all times.
• Handle guest inquiries, feedback, and complaints professionally and promptly.
• Ensure compliance with health, safety, and hygiene regulations.
• Manage inventory of gym supplies and equipment, and coordinate procurement when necessary.
• Prepare periodic operational and performance reports for management review.
• Promote gym services and wellness programs to increase guest engagement and revenue.

Requirement

• Minimum of 3 years’ experience in a gym or fitness management role, preferably within the hospitality industry.
• HND/Bachelor’s degree in Physical Education, Sports Management, Exercise Science, or a related field is preferred.
• Professional fitness certification (e.g., Personal Trainer Certification) is an added advantage.
• Strong knowledge of fitness equipment operations and maintenance.
• Experience in team supervision and staff management.
• Basic proficiency in MS Office applications.
• CPR and First Aid certification is an added advantage.
• Ability to work flexible hours, including weekends and public holidays.

Required Competencies:

• Strong leadership and team management skills.
• Excellent customer service and interpersonal skills.
• Good organizational and administrative abilities.
• Strong communication and report-writing skills.
• Ability to multitask and work in a fast-paced environment.
• Problem-solving and decision-making skills.
• High level of professionalism and attention to detail.
• Health and safety consciousness.