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  • Posted: Aug 14, 2020
    Deadline: Not specified
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    Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, ...
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    Guest Relations Officer

    Description

    • Review arrival lists to welcome guests. Attend to special guests (e.g. VIPs) and answer their inquiries
    • Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
    • Provide information about amenities, area and venues and promote services. Anticipate guest needs and build rapport with customers
    • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
    • Address customer complaints and escalate to Guest Relations Manager when needed
    • Record information in the logbook daily. Ensure compliance with health and quality standards.

    Job Requirements
    We are looking for a candidate who fulfill these requirements:

    • Diploma or B.Sc / B.A
    • A customer-oriented and professional attitude
    • An outgoing personality
    • Outstanding communication abilities
    • Excellent organizational and time-management skills.

    Perks

    • HMO, Pension.

    Method of Application

    Interested and qualified? Go to Workforce Group on workforceoutsource.alldayhr.com to apply

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