General Physician (Yoruba) at Health Connect 24x7

Position Summary

• Are you interested to join our dynamic healthcare team as a primary care expert? If yes, Leverage your professional skills and knowledge to deliver exceptional medical care to our patients.
• Engage with patients, offer expert medical advice, and guide them toward the best level of care, ensuring their health and well-being are always prioritized. Make a meaningful impact and be a part of a supportive and dedicated team.

Duties and Responsibilities

• Receives calls from patients directly and /or receives calls transferred from Care coordinator and handles such calls as per Health Connect 24x7 policies and procedures.
• Works to ensure that patients are directed to and receive care in appropriate venue in a timely manner.
• If problem can SAFELY be handled through advice only, following established standards of medical care and following Health Connect 24x7 policies and procedures, provides such advice and records all information in electronic record format.
• Works in a team-based environment to help achieve maximum benefit from program through care integration
• Participates in programs that may be independent of or integrated with other parts of delivery systems involved in tele-monitoring of patients with designated medical conditions designed to respond to tele- monitoring data and integrate with patient’s care.
• Clearly communicate to patients and care coordinators advice and expectations of outcome.
• Document all encounters in the Health Connect 24x7 Call Center software (Secure access and training will be provided).
• Be available when on duty to receive warm transferred calls. Time delays in connecting doctor lead to decreased ability to have positive impact with patients.
• Participating in Company Doctors which includes one to one patient consultations.
• Attend the Health education and promotion events. Attend the clinical workshops.
• Performs other duties as assigned Identify preferred requirements:

Requirements
Identify preferred requirements:

• Excellent listening and communication skills for dealing with patients
• Maintain accurate and detailed medical records about each patient
• Explain test results and provide patients with plan of care details
• Strong understanding of examination methodologies and diagnostics
• Broad knowledge of common medication, side effects and contraindications
• In-depth knowledge of legal medical guidelines and medicine best practices
• Respect for patient’s confidentiality
• Responsible and trustworthy.

Skills & Abilities:

• Excellent oral and written communication skills
• Good Computer skills for keeping patient records
• Excellent time-management to balance calls with system records
• Flexible to work on shift basis
• Ability to multi-task, set priorities and manage time effectively.
• Flexible with shift basis