General Manager at Westfield Consulting

Location: Ikoyi, Lagos

Job Description

• Ensure that Functional Heads are delivering to the customers principles and practices of facilities operations, maintenance, and management. Review and enhance best practice services across all existing clients.
• Assist the Functional Heads in decision making if requested and solving problems by identify key facts, explore alternatives, and propose quality solutions at minimum cost.
• Carry out regular reviews of contract performance against budget and plans. Review, implement and evaluate remedial action.
• Develop and maintain a continuous improvement mindset to service delivery that generates “added value” to the business. Continuously review key performance indicators (KPI's), best practice, and review benchmarks.
• Investigate and define problem areas within the various Project sites, conduct occasional site tours and prepare reports recommending measures for improving our service delivery.
• Ensure that best practice and improvement initiatives are effectively shared and communicated through all Functional Heads.
• Develop a strategic growth plan with agreed operational budgets with Management including a business development strategy to maximize both internal and external opportunities.
• Present reports for Management identifying performance against targets and recommendations for performance improvement across the business.
• Coordinate and run weekly meetings with key Functional Heads and operational management to discuss progress against targets and ongoing issues and priorities.
• Completion of annual appraisals of Functional Heads and ensuring that they receive guidance, support and recognition of their development needs through regular appraisals, reviews, and personal development plans
• Responsible for establishing and maintaining a professional working relationship with both internal and external customers and employees.
• Interfacing with external Institutions, Government Agencies on environmental issues
• Interfacing with various stakeholders on issues
• Working with the Accounts department in putting together office annual budget, presenting and defending the budget at the Management level.

Education / Experience

• B.Sc. and a Master’s Degree with over 15 year’s facilities management experience
• Minimum of 5 years at a senior management level.

Knowledge / Skills Required for the role:

• Possess ability to use appropriate interpersonal styles and methods to guide employees towards goal achievement
• Proven experience working effectively with people of all social, economic and cultural backgrounds
• Demonstrate ability to express ideas clearly in written documents and presentations
• Possess strong analytical, organizational, management and computer skills
• Comfortable assisting team efforts
• High level of independent judgment
• Ability to maintain customer relations
• Dependability & punctuality
• Excellent command of English
• Ability to coordinate multiple activities simultaneously.

Salary
Very attractive.