General Manager, SOP at Afconrecruit Limited

• Our client seeking a dynamic, strategic, and results-driven General Manager to direct overall institutional operations, oversee digital learning platform deployment and content development, lead corporate in-plant training expansion, and spearhead revenue growth.
• Reporting directly to the Executive Board and President, the General Manager will translate board-level vision into actionable operational roadmaps, manage instructional design and faculty teams, and drive institutional scaling.
• This position offers an exceptional executive career path, featuring clear, performance-backed growth trajectories leading directly to Chief Executive Officer (CEO) leadership and eligibility for equity stakeholder ownership based on platform adoption, corporate client retention, and revenue milestones

Key Responsibilities
Strategic Leadership & Board Alignment

• Work in close alignment with the Executive Board and President to define, execute, and refine overall corporate growth and educational delivery strategies.
• Translate capacity-building objectives into clear operational deliverables, digital platform development timelines, and team performance metrics.
• Serve as the primary operational bridge between senior board leadership, instructional designers, corporate facilitators, and enterprise clients.
• Prepare comprehensive executive performance reports, digital platform usage metrics, and quarterly P&L evaluations for board review.

​Operational Excellence & EdTech Platform Governance:

• Direct day-to-day operations across online learning portals, in-plant corporate training engagements, and digital knowledge repository development.
• Establish, standardize, and enforce Standard Operating Procedures (SOPs), course quality benchmarks, and instructional delivery frameworks across all formats.
• Lead corporate manpower planning, faculty/trainer network management, production team structuring, and executive team coaching initiatives.
• Ensure full legal compliance, intellectual property governance, course licensing adherence, and digital platform security standard compliance.

Financial Growth & Program Monetization Management:

• Drive revenue expansion, operational cost optimization, and profitability across online courses, in-plant sessions, and digital platform subscriptions in line with board mandates.
• Manage operational budgets, course production costs, platform technology investments, quarterly forecasting, and administrative efficiency.
• Implement data-driven KPI tracking frameworks to minimize overhead while maximizing return on investment (ROI) for all educational programs.

Client Partnership Management & Market Expansion:

• Identify and capitalize on emerging corporate capacity building, executive coaching, and workforce training opportunities across key business sectors.
• Build and nurture strategic partnerships with corporate HR leaders, L&D executives, government institutions, and industry ecosystem partners.
• Represent School of Performance at executive learning conferences, corporate HR summits, and strategic client acquisition negotiations.

Requirements

• Educational Background: Bachelor's Degree in Educational Management, Business Administration, Human Resource Development, Organizational Psychology, or related field. Master of Business Administration (MBA) or post-graduate qualification is strongly preferred.
• Professional Experience: Minimum 8+ years of progressive corporate experience, with at least 3–5 years in a senior executive leadership, General Manager, or corporate training/EdTech leadership role.
• Financial & Program Monetization Acumen: Proven expertise in P&L management, course production budgeting, corporate training pricing models, SaaS/subscription models, and yield tracking.
• Strategic Execution: Track record of managing multi-channel educational delivery platforms, executing high-volume corporate in-plant contracts, and scaling digital learning platforms.
• Executive Presence & Communication: Exceptional presentation, stakeholder management, facilitation oversight, and board-level reporting skills.
• Entrepreneurial Ambition: Strong motivation to advance into Chief Executive Officer (CEO) leadership and build long-term value as an equity stakeholder.