General Manager Operations - Transport Mobility Company at Myrtle Management Consultants

Job Description

• Plan, develop, organize, direct, manage, and evaluate the operations and budget of company
• Direct the activities of staff in relation to transportation operations, including dispatching, routing, and tracking transportation vehicles
• Direct the effectiveness of private, third party and contract carriage systems
• Work with international carriers and freight forwarders to streamline the flow of goods across international borders and through customs
• Plan, develop, and implement transportation health and safety, and security programs and activities
• Develop and communicate transportation policies and procedures
• Monitor operations to ensure that staff comply with administrative policies and procedures, safety rules, union contracts, and government regulations
• Develop and implement profit improvement plans and change management plans
• Negotiate and authorize contracts, and direct procurement related to transportation operational needs
• Direct and manage corporate governance and regulatory compliance procedures related to transportation activities
• Develop key performance indicators to measure the effectiveness of the transportation operations
• Conduct investigations to determine causes of transportation accidents and to improve safety procedures
• Direct investigations to verify and resolve customer complaints
• Interview, select, coach, train, manage, and appraise the performance of transportation personnel, including crew members
• Mentor select transportation staff
• Develop constructive and cooperative working relationships
• Remain current with latest transportation technology systems and procedures
• Negotiate with carriers, warehouse operators and insurance company representatives for services and preferential rates
• Prepare management recommendations, such as proposed fee and tariff increases or schedule changes
• Recommend or authorize capital expenditures for acquisition of new equipment or property to increase efficiency and services of transportation operations

Qualifications

• 7 years of experience in transportation fleet management, business development, e-commerce, finance, supply chain management
• Strong problem solving and decision making abilities, with a track record of resolving complex issues within the supply chain
• A strategic mindset with to develop and implement long term plans and initiatives to drive company’s success
• Demonstrated success in managing and growing a portfolio of established, mature account relationships.
• Strong collaborator that works well cross-functionally, across the company, and externally.
• Demonstrated ability to lead, inspire, and work in a rapidly changing environment.
• Ability to inspire creativity throughout the organization.
• A high degree of analytical acumen and demonstrated ability to project and assess the commercial impact of current and proposed sales practices.
• Extensive experience working with both agencies and direct advertisers to provide world-class customer service to clients.
• Strong oral and written communication skills; ability to communicate effectively.
• Ability to execute on and motivate a team around growth and sales targets
• Excellent leadership and managerial skills
• Results-oriented - holds themselves accountable for short- and long-term success
• Exceptional communication skills