General Manager at Eastern & Western Hospital

Key Responsibilities

• Provide strategic leadership and administrative direction for all hospital departments.
• Oversee daily operations to ensure quality healthcare delivery and optimal patient satisfaction.
• Develop, review, and implement operational policies, SOPs, and performance improvement initiatives.
• Maintain full compliance with healthcare regulations, accreditation standards, and safety protocols.
• Manage budgets, financial planning, cost control, procurement, and resource allocation.
• Lead, mentor, and evaluate departmental heads and administrative teams to promote efficiency and accountability.
• Drive continuous improvement initiatives and operational excellence across all units.
• Strengthen administrative processes, workflow systems, documentation, and reporting structures.
• Coordinate effectively with clinical and nonclinical units to ensure seamless service delivery.
• Represent the hospital in stakeholder engagements, regulatory meetings, and external partnerships.

Requirements:

• Bachelor’s degree in Healthcare Management, Business Administration, or a related field (Master’s degree is an added advantage).
• Minimum of 7–10 years of progressive management experience in a hospital or healthcare setting.
• Strong leadership, communication, administrative, and organizational skills.
• Demonstrated experience in hospital operations, budgeting, and regulatory compliance.
• Ability to make datadriven decisions, manage multiple priorities, and oversee administrative systems.
• High level of professionalism, integrity, and problemsolving ability.