General Manager at Beaconhill Smile Clinic Limited

Job Summary

• We are seeking a strategic and operationally skilled General Manager (GM) to lead our cross-functional operations, with the potential to become a full-time executive after the initial 12-month contract period.

Role Overview

• The General Manager (GM) will oversee daily operations, optimize systems and processes, and drive cost efficiency, revenue growth, and customer satisfaction across all subsidiaries.
• The ideal candidate is a proven operator who can lead across healthcare and retail domains, while preparing the business for its next phase of growth.

Key Responsibilities

• Manage daily operations across all subsidiaries: dental, eye care, dermatology, FMCG distribution, and upcoming business lines.
• Implement cost-saving initiatives in procurement, vendor management, and inventory control.
• Develop and execute strategies to grow revenue across all business units.
• Design and enforce SOPs that improve operational efficiency and service delivery.
• Enhance patient and customer experience across clinics and distribution channels.
• Lead cross-departmental functions including HR, finance, admin, and logistics.
• Support the launch and integration of new subsidiaries, ensuring operational readiness.
• Monitor KPIs and ensure regulatory and quality compliance.
• Foster a high-performance culture through coaching, accountability, and alignment.
• Work directly with the CEO on strategy, planning, and board-level reporting.

Candidate Profile

• Bachelor’s Degree in Business, Healthcare Administration, or a related field (MBA or MPH preferred).
• 6–8+ years of leadership experience, ideally in healthcare and/or FMCG operations.
• Strong background in cost control, revenue optimization, and customer experience.
• Demonstrated success in leading multi-site or multi-unit operations.
• Proven track record in process improvement, performance management, and team leadership.
• Strategic thinker with hands-on operational drive.

Contract Structure:

• This is a 12-month contract with the opportunity for conversion to full-time employment based on performance and strategic alignment with the organization.

Compensation

• Attractive and competitive compensation package, with performance incentives and the opportunity for salary review upon confirmation.