GBV Case Worker at Future Resilience and Development Foundation (FRAD)

Job Summary

• The GBV case worker will provide direct, one-on-one and ongoing case management, emotional support to survivors throughout case management process including final case evaluation and closure, provide referrals to survivors to other services including child protection and specialized mental health services, accompany of survivors where appropriate services have been provided to the survivor and identify gaps in referral services and report these gaps to the GBV project Manager.
• He/she will ensure survivor- centered services, including adherence to guiding principles of respect, confidentiality, safety and security and non-discrimination.
• He/She will submit case management reports on a weekly and monthly basis. Provide capacity-building trainings to volunteers to build their capacity in program related areas to increase quality in service delivery.

Duties and Responsibilities

• Provide direct, one-on-one and ongoing case management services, including safety planning.
• Provide direct, one-on-one emotional support to survivors throughout case management process including final case evaluation and closure.
• Provide referrals to survivors to other services including child protection and specialized mental health services, accompany of survivors where appropriate services have been provided to the survivor.
• Identify gaps in referral services and report these gaps to the GBV Manager for action.
• Liaise with community volunteers for purposes of survivor follow-up as part of case management to individual survivors.
• Complete and maintain case management records to maximize confidentiality, safety and security and non-discrimination.
• Ensure survivor-centered services, including adherence to guiding principles of respect, confidentiality, safety and security and non-discrimination.
• Participate in case review meetings and referral coordination meetings if needed
• Submit case management reports on a weekly and monthly basis.
• Conduct an analysis of trends of GBV incidences and related information on a quarterly basis and present report to the GBV manager for advocacy and programs

Experience and technical Competencies

• Candidates should possess a Bachelor's Degree qualification
• 2-5 years of experience as a case worker
• Knows how to operate GBVIMS+
• Can be able to speak English and Hausa. Kanuri and Shuwa is an added advantage.
• Experience working with survivors of GBV
• Previous training/experience in GBV Case Management and programming.
• Some experience with report writing
• Outstanding surveillance and observation skills
• 2 years of experience in surveillance system
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Maintain confidentiality and ethical conduct
• Practice self-care
• Females are highly encouraged to apply.