Front Desk Receptionist at Tirta Ayu Spa Nigeria

We are looking for a pleasant and friendly Receptionist to join our team! You will be responsible for the first impression we make over the phone and when guests arrive. The ideal candidate will have a warm, friendly personality and also be perceptive and disciplined.

Job Responsibilities

• Responsible for welcoming clients, answering telephones, and responding to enquiries.
• Responsible for taking bookings and scheduling appointments appropriately.
• Check-in Spa clients as they come in for their appointments.
• Responsible for cashiering, giving tours of the spa facility, promote services and product sales.
• Handle cancellation and effective management of time.
• Maintain a positive and friendly attitude and appear professional and well-groomed.
• Ensure daily maintenance of the spa lobby/reception area.
• Attend to some clerical duties that may be assigned.

Work Days- 6 days a week.

Job Requirements

• Proven experience in customer service roles or relevant positions.
• Strong communication and people skills.
• Ability to work under pressure with little or no supervision.
• Knowledge of and familiarity with Spa etiquette.
• Good knowledge of MS Word and Excel.
• Good organizational and multi-tasking abilities.
• A university degree.