Front Desk Officer at Wisdom Kwati Smart City

Job Summary

• We are seeking a friendly, professional, and organized Front Desk Staff to serve as the first point of contact for visitors and clients.
• The successful candidate will manage the front desk operations, provide excellent customer service, and support daily administrative tasks to ensure smooth business operations.

Key Responsibilities

• Greet and welcome visitors in a professional and courteous manner
• Answer and direct incoming phone calls promptly and accurately
• Manage appointment scheduling and maintain visitor logs
• Handle incoming and outgoing correspondence (emails, parcels, mail)
• Maintain a tidy and welcoming reception area.

Requirements

• Interested candidates should possess a Bachelor's Degree
• 2 - 5 years previous experience in an administrative, secretarial, or office management role.
• Excellent verbal and written communication skills.
• Familiarity with basic expense tracking and inventory management tools (e.g., Excel, Google Sheets).
• Strong organizational and time-management skills.
• Ability to maintain confidentiality and demonstrate discretion in all tasks.
• Respectful and professional demeanor when interacting with staff and guests.

Preferred Qualifications:

• Knowledge of tech/startup workplace culture is an advantage.
• Proficiency in office software such as Microsoft Office Suite (Word, Excel, Outlook).
• Understanding of basic accounting or bookkeeping practices is a plus.
• Must be among the first to arrive and among the last to leave, ensuring smooth daily transitions.