Front Desk Officer at Urban Shelter Limited

About the Job

• Urban Shelter Limited is recruiting to fill the position of a Front Desk Officer in Lagos to oversee all receptionist and secretarial duties at our main entrance desk.
• You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.

Key Responsibilities

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Track and order office equipment and supplies.
• Maintain records and files.
• Oversee the office budget.
• Perform follow-up duties to ensure that all meetings are successfully carried out.
• Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
• Maintain polite and professional communication via phone, e-mail, and mail.

Key Skills & Requirements

• OND in any relevant discipline.
• A minimum of 2 years proven experience in a similar role.
• Interpersonal Skills.
• Communication Skills (Written & Oral).
• Customer Service Skills.
• Multitasking and Time Management Skills.
• Organizational and Planning Skills.
• Microsoft Proficiency and basic bookkeeping practices.
• Must be very smart and proactive.