Front Desk Officer at Sunbeth Global Concepts (SGC)

Job Summary

To create a positive and welcoming environment for visitors and providing efficient administrative support to the organization.

Responsibilities

• Welcome visitors, clients, or customers and provide a positive first impression
• Provide excellent customer service by addressing inquiries and attending to phone calls promptly and professionally
• Register and check in visitors, issue visitor tags and ensure compliance with security protocols. 
• Serve as a point of contact for internal staff members, external stakeholders, and visitors. Facilitate effective communication within the office.
• Maintain accurate records, files and databases related to visitors, appointments and other administrative tasks. 
• Addressing and resolving basic inquiries or issues raised by visitors or staff members, and escalate more complex issues to the appropriate employee for further resolution.
• Handling unexpected situations or interruptions while maintaining a calm and professional demeanour.

Requirements

• Minimum of BSC/HND in Business Administration or any related course
• Proven experience in relevant field.
• Excellent knowledge of MS Office packages
• Smart with great interpersonal skill
• Good corporate poise and appearance
• Female preferred .