Front Desk Officer - NYSC at SENCE Nigeria

JOB OVERVIEW:

• Our client, a fashion brand, is looking to hire a front desk personnel.
• As front desk personnel, you would be responsible for creating a positive and welcoming experience for visitors, clients, and team members.
• This position involves a combination of administrative, customer service, and organisational responsibilities, contributing to the overall efficiency and professionalism of the brand's front office.

RESPONSIBILITIES :

• Greet and welcome visitors, clients, and employees in a friendly and professional manner.
• Ensure the front desk area is visually appealing and reflects the brand's aesthetic.
• Provide information about the brand’s products and services to clients and guests.
• Assist in administrative tasks, including sorting and distributing mail, handling packages, and coordinating deliveries.
• Handle inquiries via phone, email, and in-person, directing them to the appropriate departments.
• Address and resolve basic customer concerns, or redirect them to the appropriate department.
• Schedule appointments and manage the brand's calendar for meetings and events.
• Serve as a central point of contact between different departments and external parties.
• Adapt to changing priorities and responsibilities as needed in a dynamic fashion environment

Requirements

• Minimum academic qualification of a HND or Bachelor's degree in any related discipline
• An interest in the fashion industry
• Innovative and creative
• Passionate about helping people
• Excellent communication and interpersonal skills
• Proficiency in using office software and equipment
• Strong organizational and multitasking abilities
• Knowledge or interest in fashion and current trends
• Detail oriented
• Professional appearance and demeanor