Front Desk Officer at Jewels Leading Lights Academy

Key Responsibilities

• Communicate, answer and respond promptly to parents, stakeholders and other enquiries.
• Build customer relationships, represent and maintain the school’s image /reputation.
• Establish, update and maintain office policies and procedures.
• Manage the reception area to ensure visitors/stakeholders are attended to in a timely manner.
• Answer phone calls, take messages and redirect calls appropriately.
• Maintain the schoolcalendar, organize/schedule appointments/meetings and maintain contact list.
• Attend meetings, record proceedings, producemunites, correspondence memos, letters, etcas necessary, and provide polite and professional communication.
• Ensure good operation and functionality of various office equipment/facilities, ensure preventive maintenance, etc.
• Develop and update administrative systems for more efficiencey.
• Supervise the security personnel to ensure the security of lives and properties in the school.
• Supervise the cleaning/sanitary personnel to ensure clean environment at all times.
• Manage office supplies, stocks and place orders when necessary, verify receipts for payment.
• Develop and maintain a filing system for important/confidential documents and records.
• Conduct research, prepare reports and presentations backed with relevant datawhen assigned.
• Perform business development and develop strategies in reaching out to prospective students.
• Assist with various human resources related issues and personnel data/information, including recruitment, onboarding, confirmations, welfare, leave, disciplinary procedures, resignation, etc.
• Ensure compliance with local, state, and federal standards/regulation, as well as industry regulations.
• Assist in organizing events/activities, and support business development initiatives whenever needed.
• Perform all other duties that may be assigned by management.

Skills / Competencies / Qualities

• Candidates should possess a B.Sc / B.Ed qualification.
• Qualification: BSc B.Ed in any related fields
• Minimum of 2 years experience in a school environment.
• Excellent listening, communication, oral, writing,skills as well asorganizational, research and IT skills.
• Good office administration/management experience.
• Highly conscientious and committed.
• Good interpersonal relationship ability at alllevels.
• Attentive to detail, compassionate/caring, empathetic/sociable, highly diplomatic & planning and organizing.
• Great problem-solving.