Front Desk Officer at Dreams by DV8 Hotel

Responsibilities

• Greet and welcome guests
• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Answer all incoming calls and redirect them or keep messages
• Respond to clients' complaints in a timely and professional manner
• Provide information about the hotel, available rooms, rates and amenities.

Requirements

• Prior experience in hospitality is preferred
• Proficient in computer systems and hotel management softwares
• Attention to detail and accuracy
• Applicants who live within Surulere and environ are preferred
• Ability to work flexible hours, including evenings, weekends and holidays