Front Desk Officer at Affordable Cars Limited

Responsibilities

• Provide knowledgeable answers to enquires about cars in the showroom, pricing and availability
• Deliver high level of service to all phoning customers and provide the best solutions that match client’s requirements and expectations
• Build and maintain effective working relationships with operational colleagues and workshop staff.
• Escalating customers enquires to the right department and follow up on After Sales services
• Creating, supervising and ensuring business area is ready for business of the day
• Make suggestions for improvements in all matters within area of responsibility

Qualifications & Requirements

• B.Sc / HND in English, Mass Communication or other related courses
• 2 - 3 years of relevant work experience
• Excellent phone etiquette and good verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Proficiency in the use of Microsoft office applications – MS Excel, Word and PowerPoint.