Front Desk Assistant at Pella Group

Job Description:

This is a full-time on-site role. The Front Desk Assistant will be responsible for administrative assistance, receptionist duties, answering phone calls, maintaining the office and communicating effectively with team members

Key Responsibilities:·

• Welcome visitors, clients, customers, or regulatory representatives and provide a positive first impression. Assist visitors with inquiries and provide relevant information about the company and our products.
• Provide excellent customer service by addressing inquiries or issues and attending to incoming calls promptly and professionally. Escalate more complex issues to the appropriate employee for resolution
• Timely receipt, sorting and distribution of mail/deliveries (incoming /& outgoing). 
• Responsible for the scheduling and coordination of meetings
• Maintain office security by implementing safety procedures and access points at the reception area; Monitor and review the security logbook.
• Provide administrative support to co- employees as at when needed.

Qualifications:

• Interpersonal Skills and Communication
• Excellent Phone Etiquette
•  Administrative Assistance Skills
• Receptionist Duties and Front Desk Management Skills
•  Ability to multi-task and work in a fast-paced environment
• Attention to detail and ability to follow through
• Experience with Microsoft Office
• Experience in the real estate industry is a plus
• Minimum of a OND
• Must reside around Lekki