Front Desk / Administrative Assistant at Valinno Systems Limited

Job Summary

• Valinno is looking to employ a Front Desk/Administrative Assistant to be the first point of contact for customers, visitors, vendors and employees.
• She will be responsible for answering and directing telephone calls and greeting visitors in a prompt, efficient and friendly manner always maintaining a professional demeanor.
• If you consider yourself to be outgoing and energetic with an excellent work ethic, we would love to hear from you - consider joining our team as a full-time Front Desk/Administrative Assistant.

Roles:

• Answer all telephone calls in an efficient and professional manner, directing and redirecting calls or taking messages as appropriate.
• Greet and assist or direct customers, visitors, vendors and employees as appropriate, ensuring that visitors with appointments are met by the appropriate individual(s).
• Maintain meeting room schedule and setting up meeting rooms, if required.
• Co-ordinate with the cleaner to ensure the office is clean.
• Maintain office supplies, ordering new and replacement stock as required.
• Provide administrative support to the sales and operations teams as required.
• Sort and distribute mail, and prepare packages for mail or shipping
• Ensure the effective and timely handling of escalated issues.
• Ensure the highest standard of customer service is maintained among self, staff and customers.
• Prepare time-table, allocate resources and schedule clients for training
• Equip the Implementation team with the require resources to shine in their duties.
• Assist with accounts payable, filing, processing files, etc.
• Provide general office support and perform various clerical tasks.
• Additional responsibilities, duties and special projects as identified.

Requirements:

• HND/B.Sc. from a reputable institution
• Minimum of 4 years post-NYSC experience as a front desk/administrative assistant
• Good writing and verbal communication skills
• Must have excellent use of grammar and a good sense of poise.
• Proven accuracy, attention to detail
• Strong interpersonal skills with a demonstrated ability to develop and maintain relationships and work within a team environment
• Must be proficient with Microsoft Word, Excel and PowerPoint
• Ability to work under pressure
• Ability to work unsupervised