Fleet Monitoring Operator (Transport) at Noemdek Limited

Key Responsibilities:

Real-Time Monitoring:

•  Utilize fleet management software, GPS systems, and surveillance tools to monitor the real-time location and activities of vehicles in the fleet.
•  Maintain constant awareness of vehicle movements, ensuring adherence to planned routes and schedules.

Emergency Response:

•  Respond promptly to emergency situations, incidents, or deviations from established routes.
•  Coordinate with relevant personnel, such as drivers, dispatchers, and emergency services, to address and resolve issues in real time.

Security and Safety:

•  Monitor driver behavior and vehicle conditions to ensure compliance with safety protocols.
•  Identify and address security risks, unauthorized access, or potential threats to the fleet.

Communication:

•  Establish and maintain effective communication with drivers, dispatchers, and other relevant personnel.
•  Relay important information, updates, and instructions to drivers as necessary.

Data Analysis:

•  Analyze data from monitoring systems to identify patterns, trends, and areas for improvement.
•  Generate reports on fleet performance, incidents, and compliance metrics.
•  Collaborate with the Fleet Manager to develop strategies for continuous improvement based on data insights.

Maintenance Oversight:

•  Monitor vehicle diagnostics and alert appropriate personnel to potential maintenance issues.
•  Collaborate with the maintenance team to schedule preventive maintenance and repairs based on real-time data.

Technology Utilization:

•  Ensure the proper functioning of monitoring equipment and systems.
•  Stay updated on advancements in fleet monitoring technology and recommend upgrades or new solutions as needed.

Documentation:

•  Maintain accurate records of incidents, emergencies, and responses.
•  Prepare incident reports and share insights with the Fleet Manager to enhance overall fleet management strategies.

Qualifications:

• High school diploma or equivalent; additional education or certifications in fleet management or related fields are a plus.
• Previous experience in a monitoring or control room environment.
• Proficient in the use of fleet management software, GPS systems, and surveillance tools.
• Strong analytical and problem-solving skills.
• Excellent communication skills and the ability to remain calm under pressure.
• Familiarity with safety regulations and emergency response procedures.