Fine Dining Restaurant Manager at Domeo Resources International (DRI)

Main Function

• The Fine Dining Restaurant Manager is responsible for overseeing all aspects of the restaurant’s operations to deliver a premium dining experience.
• This role ensures that guests receive exceptional service, cuisine meets the highest quality standards, and operations remain cost-effective and profitable.
• The ideal candidate must be an experienced hospitality professional with excellent leadership skills, refined service knowledge, and a strong understanding of fine dining standards and guest expectations.

Role Responsibilities
Restaurant Operations and Service Excellence:

• Supervise daily operations of the fine dining restaurant to ensure smooth service delivery.
• Maintain the highest standards of service, etiquette, and presentation consistent with luxury hospitality.
• Monitor guest satisfaction, address complaints, and ensure repeat patronage.

Menu and Culinary Coordination:

• Work with the Executive Chef to develop, update, and refine menus to balance profitability and guest appeal.
• Ensure food and beverage offerings are consistent with fine dining expectations and brand positioning.

Financial Management and Cost Control:

• Prepare and manage restaurant budgets, forecasts, and financial reports.
• Control food, beverage, and labor costs to maximize profitability.
• Analyze sales trends and implement strategies to improve revenue.

Staff Leadership and Training:

• Recruit, train, and supervise restaurant staff to deliver flawless fine dining service.
• Conduct performance reviews, develop staff skills, and enforce service standards.
• Create a culture of professionalism, teamwork, and service excellence.

Guest Engagement and Relationship Management:

• Build and maintain relationships with high-profile guests and VIPs.
• Oversee reservation systems and guest profiling to personalize experiences.
• Ensure seamless coordination of private dining events, wine tastings, and exclusive experiences.

Compliance and Safety:

• Enforce health, safety, and hygiene standards in compliance with regulations.
• Maintain audit readiness and ensure food safety and service certifications are upheld.

Innovation and Experience Development:

• Stay abreast of global fine dining trends to enhance offerings and guest experience.
• Introduce innovative dining concepts, themed events, and signature services.

Qualifications and Requirements
Education and Certifications:

• HND or B.Sc Degree in Hospitality Management, Hotel & Catering, Business Administration, or related field.
• Professional certifications in Food & Beverage Management or Hospitality Service are an added advantage.

Experience:

• Minimum of 5 - 7 years experience in a fine dining or luxury hospitality environment.
• Proven track record of managing upscale restaurants or hotel dining operations.

Skills
Operational and Financial Acumen:

• Strong knowledge of fine dining restaurant operations, budgeting, and cost management.
• Skilled in financial planning, forecasting, and performance monitoring.

Leadership and People Management:

• Proven ability to lead and inspire teams in a luxury hospitality setting.
• Competence in staff development, training, and performance management.

Guest Service and Communication:

• Exceptional interpersonal and communication skills for engaging VIP guests.
• Deep understanding of etiquette, dining protocols, and guest expectations in fine dining.

Menu and Product Knowledge:

• Excellent knowledge of international cuisines, wines, spirits, and food pairings.
• Ability to work closely with culinary teams to deliver a premium dining experience.

Crisis and Time Management:

• Calm under pressure with strong problem-solving and conflict resolution skills.
• Highly organized with the ability to manage multiple service periods and events.