Field Support Technician at FiberOne Broadband

ACCOUNTABILITIES

• Installation: Set up and install fibre optic cables, connectors, and related equipment in both residential and commercial settings.
• Maintenance: Perform routine maintenance on fibre optic networks to ensure optimal performance.
• Troubleshooting: Diagnose and resolve issues related to fibre optic connections, including signal loss, cable damage, and connectivity problems.
• Testing: Use specialized tools and equipment to test the integrity and performance of fibre optic cables and connections.
• Documentation: Keep accurate records of installations, repairs, and maintenance activities.
• Customer Support: Provide technical support and guidance to customers, ensuring their fibre services are functioning correctly.
• Safety Compliance: Adhere to all safety regulations and best practices when working in the fieldACCOUNTABILITIES
• Maintain and update all contracts database/filing systems
• Liaise with external solicitors, regulatory bodies, governments, landlords of buildings occupied by the Company in various states, and other stakeholders.
• Assist in managing disputes and litigation, coordinating with external legal counsel when necessary, and representing the organization in legal matters.
• Collaborates with the teams to implement the organization\s legal strategy in alignment with the business goal.
• Prepare correspondences and follow up with the engagements with regulatory and compliance agencies.
• Assist with the administrative arm of the unit duties. 
• Conduct legal research to stay informed about relevant laws and regulations, providing updates to the organization as necessary.