Field Service Outside Sales Representative at Schneider Electric Nigeria

Your Mission:

• As the Field Service Outside Sales Representative, you will be fully responsible for deploying all sales actions to maximise the installed base services with assigned Strategic accounts and country/BU Targeted accounts.
• He/she will be accountable for promoting and selling a broad range of technical services, including the start-up, maintenance, testing, retrofit, upgrade, and digital Services of all major manufacturers’ electrical equipment installed at the customer’s site.

Your Role – Magic happens when you bring great people together!

• Develop account profiles and execute the sales plan. 
• Apply market and account skills necessary for dealing with specific target audiences.
• Identify and contact potential customers or prospects, either existing or new.
• Secures customer satisfaction by overseeing all ongoing activities with the customer (orders, delivery...).
• Utilize BFO (Salesforce.com) for sales funnel management and account planning.
• Provide monthly forecasts and summaries in a timely manner.
• Participate in the preparation of analysis and reports on field service performance.  
• Prepare sales quotations and proposals with the quotation team’s help regarding FS’s expected margin.
• Work closely with Inside Service Sales Representatives and the BU account manager to maximise business opportunities.
• Responsible for “feeding” the Field Services Marketing leaders with Offers feedback & needs.
• Educate customers on all SE products and services with special attention on Recurring and digital Offers.
• Provides mentoring, coaching and guidance to other sales employees.
• Coordinates and/or attends trade shows and marketing/sales seminars as needed.

Main Interactions:

• FS Sales Team, Customers, FSVP, FS Operational Marketing, Inside services sales, BU/Country account managers, Business developers, Services Bureau

Qualifications

Key Success Factors:

• Good working relationship and regular coordination with all Account Managers (incl. GAM/KAM) for opportunities identification and support.
• Regular collaboration with the FS Operational Marketing team to thoroughly understand the country Installed Base.

 Education / Skills:

• The successful candidate will be required to have engineering qualifications.
• A bachelor’s degree in electrical/electronic engineering or a related field is an added advantage.
• A minimum of 5 years of technical sales experience in LV, MV switchgear, Transformers, UPS, PLC, and Drives will be required.
• Ability to build a sustainable and reliable relationship with the customer.
• Excellent verbal and written communication skills.
• Ability to work under pressure
• Proficient in Microsoft Office and ERP/CRM-related tools.
• Excellent organisational skills