Field Inspection Engineer at Alfred & Victoria Associates

Job Purpose

• The Field Inspection Engineer is responsible for conducting thorough post-installation and maintenance inspections at customer locations to ensure that all work meets Company’s quality standards.
• The role includes verifying adherence to technical specifications, identifying any faults or substandard practices, performing necessary testing, collecting client feedback, and preparing comprehensive reports for the back-office team. 
• This role plays a key part in maintaining high customer satisfaction and service reliability.

Key Responsibilities

• Conduct daily site visits to residential and enterprise client locations following installations or maintenance activities.
• Inspect and verify that all installation and maintenance work complies with Company’s technical standards and quality guidelines.
• Identify and document any deviations, faults, or risks in the installation or maintenance performed.
• Perform technical testing to ensure service functionality and performance benchmarks are met.
• Engage with clients to gather feedback on the service experience and note any complaints or suggestions.
• Prepare detailed inspection reports including findings, test results, client feedback, and recommendations.
• Submit reports timely to the back-office operations team for documentation and action.
• Coordinate with installation and technical support teams to relay findings and ensure corrective measures are implemented where needed.
• Ensure personal compliance with safety procedures and promote safety on all inspection sites.
• Maintain up-to-date knowledge of installation procedures, company standards, and technological updates.

Qualifications and Skills

• HND / B.Sc. in Electrical Engineering, Telecommunications, or a related field.
• Minimum of 2 years experience in field engineering, installations, or quality assurance (preferably in telecom or ISP environments).
• Strong knowledge of network infrastructure, cabling standards, and technical installation best practices.
• Ability to read technical diagrams and use diagnostic tools.
• Excellent attention to detail and strong observational skills.
• Good communication and interpersonal skills for engaging with clients and internal teams.
• Proficient in report writing and using standard office tools (e.g., Microsoft Word, Excel)
• Ability to work independently and manage daily field schedules efficiently.
• Valid driver’s license and willingness to travel frequently.