Facility Manager at Principal Facilities Management Limited

Job Summary

• Ensure quality and reliability in service delivery through implementation and monitoring of facilities maintenance services in accordance with client SLA's and organizational quality standards.

Key Responsibilities

• Forecast, monitoring and implementation of facility budgets.
• General oversight of daily operations, ensuring all customer requirements are fulfilled according to SLA's and organisational quality standards.
• Ensuring proper use and proactive maintenance of facility equipment.
• Coordination and supervision of all site support staff including cleaning, maintenance, and security personnel.
• Implementation and monitoring of Health and Safety standards.
• Maintain cordial relationships with internal and external customers.
• Ensure the implementation and compliance with standard operating procedures.

Qualifications & Experience

• A Degree in Estate Management or other related field.
• Minimum of 5 years proven experience in a similar role
• Experience working in residential estates is key.
• Proficiency in the use of facility management softwares.
• Professional membership with IFMA, IFWM or ESVARBON.
• Experience in service administration, invoicing, fees collection and enforcement.
• FMP certification is an advantage.

Skills Requirements:

• Excellent time management and ability to prioritize tasks.
• Good numeric skills.
• Strong problem-solving and decision-making skills.
• Excellent verbal and written communication.
• Strong Interpersonal skills
• Good report writing skills.
• Good knowledge of electrical,environmental, generator and water maintenance.