Expansion Manager (Internal) - Northwest at New Incentives

Job Summary

• Responsible for implementing program expansion to new States and LGAs. Support the program expansion in public health clinics, including facilitating the training of new staff, LGA Selection, Screening, and Activation and the execution of relevant events;

Key Duties and Responsibilities

EM Expansion Domain

• Manage 2- 4 Assistant Expansion Managers under the Expansion domain.
• Maintain full ownership of completing the First disbursement day planning tab from A-Z
• Participate in Orientation training of new LGA officials and ensure participants fully understand the Modus operandi of the program operations at the clinic, with a clear emphasis on the CCT breaches.
• Ensure SROs update the signed agreement from the orientation training.
• Ensure clinic screenings are conducted in all clinics across the expanded LGAs(Conduct mop-up for the clinic missed)
• Coordinate and ensure program initiation awareness is completed for all new clinics.
• Ensure all clinics are visited for the first disbursement day and the clinic has all the materials.
• Ensure collaboration with the SR unit to conduct successful LGA onboarding
• Ensure immunisation session regularisation with LGA stakeholders (No concentration of session day toward particular days of the week) and a signed document is received from DPHC confirming the updated schedule.
• Consolidation of clinics in the clinic screening app (Before the Orientation meeting)
• Ensure tasks assigned to Assistant Expansion Managers are carried out as and when due
• Conduct any other task assigned by the Deputy Expansion Coordinator
• EM Training Domain
• Manage 2- 4 Assistant Expansion Managers under the Expansion domain.
• Maintain full ownership of completing the training checklist from A-Z
• Lead the training of new staff, carry out all logistical needs relating to new staff training (Bookings, procurement of items for new staff)
• Lead the training of new Assistant Field Managers and Ensured they pass the ERB within 2 consecutive weeks
• Ensure all new staff who have not submitted the onboarding form are guided and have completed it by the first day of the training
• Ensure new staff are trained adequately on how to conduct clinic screening activity
• Ensure all supplies, program materials like ABAE posters, Awareness Posters, ABAE Cards for new clinics, receipt booklets, photo privacy consent forms and Fraud Alert Stickers are handed over to the staff and distributed in the distribution app.
• Cross-check and ensure new staff devices are properly set up and have all the apps downloaded and working, like defaulter, CIR photo app etc.
• Ensure each training supervision follows the ratio of 1:3 between supervisors and trainees while posting for field practicals
• Conduct any other task assigned by the DEC

Key Requirements

Skills and Competencies

• Strong communication and interpersonal skills (especially in Hausa).
• Good Budget management skills
• Strong customer service and people management skills.
• Strong problem-solving skills.
• High ethical standards and integrity.
• Ability to manage multiple priorities or multitask.
• Highly proactive with a very strong sense of accountability.