Executive Director, Technical (OMNIGIC) at Old Mutual Plc

Job Description

• This role contributes to the broad technical strategy across the country, maintaining a long-term focus on the future risk management direction of the business in comparison to the market.
• It is individually accountable for the execution of the Risk and technical strategy, and tactical business plans through Managers and their teams.

Descriptor:

• Accountable for execution of tactical business plans (derived from Business Unit Strategy) at operational level.
• Manages direct (Team Leaders and Specialists) and indirect (Clerical staff) reports in Life Underwriting, Claims and Re-Insurance teams.
• Owns operational efficiency and quality including an operations balanced scorecard incorporating finance, people, process and customer dimensions of the business.
• Integrates decision making across all of these spectrums.
• Contributes to projects impacting on business deliverables (Delivery of level three plans).
• Makes major operational decisions within business plan.
• Provides operational and best practice context for internal environment.
• Builds relationships with peers and or colleagues that impact across business areas.

Key Result Areas
Governance & Compliance:

• Accountable for governance and compliance at an operational level.
• Relationship Building:
• Builds relationships with peers and/or colleagues that impact across business areas.

Operational Efficiency:

• Accountable for execution of tactical business plans at operational level.
• Makes major operational decisions within business plan.
• Owns operational efficiency and quality including an operations balanced scorecard incorporating finance, people, process and customer dimensions of the business.
• Ensures the effectiveness and appropriateness of operational processes.

Management Effectiveness:

• Manages service delivery through a team of managers over periods of 3 months to 1 year.
• Manages the HR function for the department as well as all day-to-day staff administration.
• Drives operational excellence through area of supervision.
• Provides operational and best practice context for internal environment.
• Holds first line managers accountable for managerial work, including selection, performance management and talent management.
• Develops MOs and specialists under supervision.
• Selects potential MOs to sustain pipeline.

Minimum Qualifications and Experience

• Insurance Professional qualification (ACIIN, ACII).
• Post Graduate Degree (an advantage).
• Average of 15 years overall work experience.
• 3 to 5 years’ experience in more than one discipline.
• Management experience.
• Experience in a Multinational organization (an advantage).
• Experience in Technical Insurance matters, having worked in Underwriting and Claims.

Skills:

• Excellent Communication & Presentation skills.
• Excellent Analytical skills.
• Excellent Relational Management skills.