Executive Assistant at BigFix Integrated Technologies

Position Overview:

We are looking for a versatile and proactive individual to fill the dual role of Executive Assistant and Head of Operations. This pivotal position will provide comprehensive support to the ceo and play a critical role in streamlining and optimising our company's operations. The ideal candidate will be a strategic thinker, an exceptional communicator, and possess a strong ability to multitask and prioritise in a fast-paced environment.

Responsibilities:

Executive Assistant Duties:

• Manage the ceo's calendar, schedule appointments, and coordinate meetings.
• Handle incoming and outgoing communications, including emails, phone calls, and correspondence.
• Prepare and organize presentations, reports, and other documents.
• Act as a point of contact between the ceo and internal/external stakeholders.
• Handle confidential information with discretion and professionalism.
• Develop and implement operational strategies to improve efficiency and productivity.
• Oversee day-to-day operations, ensuring smooth and effective workflow.
• Manage and coordinate project timelines and deliverables.
• Identify and resolve operational issues and challenges.
• Develop and maintain operational policies and procedures.
• Monitor and analyse key performance indicators (KPIs) to track progress and identify areas for improvement.
• Manage vendor relationships and negotiate contracts
• Assist with the recruitment and onboarding of new employees.
• Support the development and implementation of company-wide initiatives.
• Manage and optimize the use of company resources.
• Ensure that projects are delivered on time, within budget, and to the highest standards.

Qualifications:

• Bachelor's degree in Business Administration, Management, or a related field (preferred).   
• Proven experience as an Executive Assistant and/or in an operations management role.   
• Strong organisational and time-management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).   
• Ability to work independently and as part of a team.   
• Strong problem-solving and decision-making abilities.
• Ability to handle multiple tasks and prioritise effectively.
• Experience in the IT industry or with ERP systems is a plus.
• Ability to maintain confidentiality.
• Proactive and self motivated.