Exclusive Travel Specialist at Workforce Group

Job Summary

• As an Exclusive Travel Specialist, you will be responsible for providing personalized travel planning and advisory services to our discerning clientele.
• This role requires a high level of dedication, attention to detail, and the ability to exceed the expectations of high-profile individuals with bespoke travel solutions.

 Key Responsibilities
Client Relationship Management:

• Develop and maintain strong, trusting relationships with clients, ensuring a deep understanding of their travel preferences and needs.
• Act as the primary point of contact for clients, offering responsive and proactive communication.

Travel Planning and Coordination:

• Design bespoke travel itineraries, including accommodations, transportation, activities, and dining, tailored to client preferences.
• Handle all aspects of travel arrangements, including booking flights, hotels, private transfers, and exclusive experiences.
• Ensure meticulous attention to detail in planning, from initial inquiry through to post-travel follow-up.

Bespoke Services:

• Provide VIP-level service, anticipating client needs and delivering personalized touches that enhance the travel experience.
• Coordinate with bespoke service providers to secure exclusive perks and upgrades for clients

Problem Solving:

• Quickly and effectively resolve any issues or changes that arise before or during travel, ensuring minimal disruption to clients’ plans.
• Provide 24/7 support during travel, addressing emergencies and unforeseen circumstances with professionalism and efficiency.

Market Knowledge and Trends:

• Stay informed about luxury travel trends, emerging destinations, and high-end travel products.
• Maintain a network of industry contacts to secure the best deals and insider knowledge for clients.

Administrative Duties:

• Maintain detailed records of client preferences, itineraries, and travel arrangements.
• Manage budgets, invoices, and payments, ensuring all financial transactions are accurate and timely.

Educational Qualifications and Required Skills

• Exceptional organizational skills and attention to detail.
• Strong communication and interpersonal skills, with a professional demeanor.
• Ability to handle confidential and sensitive information with discretion.
• Proficiency in travel booking systems and office software.
• High level of dedication and a passion for delivering outstanding client service.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Flexibility to respond to client needs outside regular business hours.