Events Coordinator at JNC International Limited

JOB SUMMARY

• The Events Coordinator is responsible for the effective delivery of customer events. The role has end-to-end responsibility for events.

KEY OBJECTIVES

• Planning events with customers
• Coordination of event delivery
• Follow Up and Proper closer
• Managing event client relationship and addressing all their concerns

DUTIES/RESPONSIBILITIES

Event Planning:

• Taking customer orders and providing customers with details/guide of service offerings to enable customers to
• Scheduling of events and confirmation of availability of staff/resources for events.
• Customer site assessment to confirm suitability of
• Liaising with customer/event planner to ensure preparation for event including confirmation of: Timing, location, order details
• Customer invoicing

Delivery Coordination

• Identification of resources required for all customer events. Resources include: items for decoration, transportation, end product production i.e. Gelato, Cakes, dessert Hans and Rene
• Securing of resourcing working with logistics team including: drivers, tables
• Creation of staff roster and communication to staff on events duty.
• Attending customer event as main contact/team lead to ensure smooth delivery of event.

Follow Up

• Return and storage of Hans & Rene items i.e. serving jars, tables, careto, etc.
• Payment of invoices
• Production of events closure report
• Completion of overtime report and ensuring payment of staff

General

• Support of Customer Service team
• Any other activities as directed by Head of Operations

Requirements & Qualifications:

• 2 years of experience within the food and beverage or events industry
• Event Management Experience
• Team Coordination Experience
• Strong Interpersonal skills
• Attention to detail
• Highly organized
• Customer service skill
• Basic computer skills