ETS Information Management Associate G6 at World Food Programme (WFP)

Requisition ID: 177411
Location: Maiduguri, Borno
Department: Information Management & Reporting

Organizational Context

• This position reports to the ETS Coordinator.
• Job holders at this level demonstrate responsibility and initiative to respond independently to queries with only general guidance. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis.

Job Purpose

• The ETC/S Information Management Associste will serve as an active member of the ETC/S team, through deployment to the Emergency Telecommuniation Sector North-East Nigeria response and will be responsible for three main activities:
• Sharing of Operational Information: focused on providing information related to implementing IT operations in a specific context or emergency.
• Monitoring and Reporting: focused on documenting and reporting on the performance of the ETC/S .
• Advocacy: focused on the mobilization of resources and increasing awareness of the ETC/S both in the country and on a global level.

Key Accountabilities (Not all-inclusive)

• Coordinate reporting activities relating to ETC/S operations as necessary;
• Write regular Situation Reports, factsheets, infographics and other IM and advocacy products summarizing ETC/S activities in the country;
• Provide inputs to OCHA and WFP Country Office products, including internal and external SitReps;
• Manage content of ETC/S country operations page, ensuring all information is up to date and accurate;
• Establish and maintain ETC/S country mailing lists;
• Maintain internal information sharing mechanisms, documentation formats and templates, central file store, according to ETC/S guidance;
• Coordinate global and local ETC/S meetings with partners as well as internal WFP TEC Task Forces including scheduling meetings, and writing and distributing meeting minutes;
• Monitor relevant shared ETC/S email account and direct requests for information as appropriate;
• Develop and distribute ETC/S User Feedback Survey including compilation, analysis and presentation of results;
• Prepare and edit ETC/S content for news releases, feature articles, stories, briefing notes, and other materials for use in the media and distribution to the public and donors, including creative, human-interest content for both internal and external publication to raise awareness of ETC/S activities on the ground;
• Act as an information focal point for ETC/S activities in the country (alongside the ETC/S Coordinator and in-country Public Information Officer);
• Support the procurement of ETC/S visibility items;
• Liaise with donors, NGOs and other UN agencies as required to gather and disseminate information on ETC/S activities;
• Assist the ETC/S coordinator to write and edit other reports or documentation required by the ETC/S such as Concept of Operations (ConOps), project documents, concept notes, presentations and funding appeals;
• Recognize and assess the sensitivity of information obtained; respect the confidential nature of sources of information where relevant;
• Attend relevant meetings including the local inter-agency IM Working Group and represent the ETC/S as requested in other relevant meetings;
• Provide guidance and oversight in ETC/S documents as required to ensure consistent messaging;
• In operations where required and agreed, support TEC Division with internal TEC SitRep, TEC dashboard, and a mailing list.
• Perform other related duties as required.

Standard Minimum Qualifications

• University Degree in Social Sciences, International Relations, Communications, Journalism, Information Management or related field;
• Knowledge of ICT operations and humanitarian reform / cluster concept;
• Languages vary depending on duty station but fluency in both oral and written communication in English is required;
• Sound knowledge of Microsoft Windows, MS Excel, MS Word, MS PowerPoint and other related software.

Desired Experiences For Entry into the Role:

• A minimum of six years of professional experience in an National/international context, preferably in humanitarian context;
• Previous experience working in developing countries and challenging environments is an advantage.

Other Specific Job Requirements:

• Ability to communicate clearly both orally and in writing, transforming technical terminology into easily understood language;
• Good analytical skills, resourcefulness, initiative;
• Ability to plan and organize work schedule; ability to work with minimum supervision under own initiative and meet deadlines;
• Tact and ability to work harmoniously with people of different national and cultural backgrounds;
• Demonstrated problem-solving skills ability to conceptualize issues, think in abstract terms, and analyze numerical data;
• Strong oral and written communications skills;
• Flexibility in accepting work assignments outside normal desk description;
• Requires the ability to work under pressure and on multiple tasks often with tight deadlines.

Salary
WFP offers an attractive compensation package.