Ethics and Compliance Manager at Terre des hommes (TDH)

General description of the position:

The Ethics and Compliance Manager Reports to the Head of Delegation, responsible for ensuring adherence to the Global Code of Conduct values and ethical standards. This multifaceted role involves disseminating policies, providing training on key ethical policies, managing risk and compliance controls, and actively participating in incident management. The ethics and compliance manager will play a pivotal role in maintaining the ethical fabric of our interventions and contributing to the overall success of our organization.

Responsibilities & Tasks:

Policies & Procedures:

• Disseminate and promote awareness of the Global Code of Conduct values, standards, and commitments to Tdh staff and partners.
• Support all response functions to ensure alignment with Global Code of Conduct standards and mandatory processes (reporting requirements, safe recruitment, partner assessment, etc.).
• Support the updating of tools and reinforcement of good practices.

Communications & Training:

• Conduct staff training on the Global Code of Conduct and its key ethical policies, Document training sessions, including attendance.
• Advise and support staff and partners in the implementation and understanding of the Global Code of Conduct.
• Develop and deliver specific Global Code of Conduct derived ethical policies, during project kick-off.
• Act as the Safeguarding focal point, prepare a Safeguarding presentation and ensure beneficiaries and communities receive awareness sessions on reporting.
• Translate key policies, procedures, guidelines, and tools into local languages and child-friendly languages, contextualize them, integrate national legislation, and share them widely.
• Display visuals in all areas of intervention with key Global Code of Conduct messages and Reporting Posters.
• Organize Global Code of Conduct induction briefings for new staff and partners (onboarding) and ensure documentation/tracking. Elaborate on a debriefing process for outgoing staff.
• Facilitate the identification and training of dedicated Safeguarding focal points within project teams, volunteer teams, and partners.

Risk Management & Compliance Controls:

In coordination and collaboration with the HQ Global Ethics & Compliance Office:

• Review the integration of ethical standards in Tdh interventions and ensure adequate resources. Support integration requirements and identified priorities.
• Participate in the identification of risks and propose mitigation solutions.
• Perform spot checks for high-risk transactions and/or processes under different units. Identify recurrent internal control failures and provide awareness sessions to promote compliance.
• Lead the country risk register exercise.

Incident Management:

• Provide case management support under the supervision of the Head of Global Ethics and Compliance Office at HQ.
• Support in mapping legal obligations based on outcomes of investigations.

Reporting:

• Coordinate with CFRM to detect CAT-5 and CAT-6 complaints and handle them.
• Liaise with Safeguarding focal points of other NGOs, working groups, UN agencies, and inter-agency mechanisms.

Security

• Comply with Tdh Security Regulations

Others

• Fully comply with Tdh Code of Conduct and ensure Child Safeguarding Policy, PSEA are always upheld.
• Ensure adherence to Tdh standards and quality requirements in all the project activities.
• Adhere to and ensure the team under her/his responsibility follows Tdh administrative and logistical regulations and procedures.
• Deliver any other tasks as assigned by the his/her Supervisor.

Mandatory Requirements

• Language Skills: Fluent in English, (speaking/reading/writing).
• Personal skills: An independent and reliable individual with Good analytical and writing skills and diplomatic communication skills
• Fluency in one or more of the local languages (Kanuri, Shuwa, and Hausa  preferred, plus others )
• Education Degree: B.Sc. or Higher diploma in audit, finance and/or accountability
• Work experience:  at least 5 years working in a humanitarian agency. An audit background is preferable.
• Experience in conducting investigations is a plus.
• Knowledge of local laws and international humanitarian laws
• Good knowledge of Microsoft Office Pack (Excel and Word and computer sciences).

The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project's needs.