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  • Posted: Jun 30, 2022
    Deadline: Jul 15, 2022
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  • Credpal is an innovative solution that seeks to combat the ever complex loan approval process that has deterred millions from achieving specific gaols over the years. We believe quality of life can be drastically improved if individuals can easily make purchases and pay overtime at their convenience with reduced or no financial pressure, while also increasin...
    Read more about this company

     

    Entry-Level Telesales Executive

    Purpose Statement

    • We are looking for an organized Entry Telesales Executive to utilize inbound and outbound telephone calls to achieve sales targets.
    • The telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.
    • You should also be able to liaise with the appropriate departments to resolve customer complaints.

    Key Deliverables

    • Sales conversion.
    • Calling existing and potential customers to persuade them to the company products and services.
    • Processing all customer requests accordingly.
    • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
    • Developing and sustaining solid relationships with customers to encourage repeat business.
    • Using sales scripts proffered by the company to drive sales and respond to customer rejections.
    • Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
    • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

    Preferred Qualification & Requirements

    • Candidates should possess a Bachelor's Degree qualification with 0 - 1 year of work experience.
    • Basic excel skills.
    • Excellent communication skills, capable of building trusting relationships.
    • A team player
    • Ability to perform in fast-paced environments.
    • Flexibility to work various shifts.

    Method of Application

    Interested and qualified? Go to Credpal on forms.gle to apply

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