Engineer - Quality Assurance and Testing, Information Technology at MTN Nigeria

Job Identification: 1309
Location: Victoria Island, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Quality Assurance
Division: MoMo Payment Service Bank

Description

• Maintain mechanism and system to ensure prompt, frequent and appropriate update of QA review work within the IS function and lead quality assurance team in delivering reliable services.
• Perform root cause analysis of QA related problems and device corrective and preventive actions. 
• Coordinate and review QA business processes, identifying process dysfunctions and recommend necessary updates with the aim of enhancing effectiveness and overall operational efficiency. 
• Prepare quality documentation and reports, collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions.
• Revalidate and maintain database of records, data and information in relation to quality assurance within the IS Department, ensuring easy access and retrieval of information.
• Conduct training programs on Quality Management System and facilitate compliance to company Safety, Health and Environment policies within IS Department.
• Collect quality assurance data, analyze and prepare reports.
• Participate in audit activities initiated by internal or external auditors to assure quality of IS solutions according to defined standards and metrics.

Education

• First Degree in any related field.
• Fluent in English.

Experience:
3 - 7 Years experience including:

• Experience working in a medium-sized organization.