Engineer - IP and MPLS Support.Network at MTN Nigeria

Reports To: Manager - DataComm Support

Mission

• Manages the implementation and support of MTNN IP/MPLS network
• Implements and supports Unified Communication Solutions for integrated voice, video and data across various design models including Single, Distributed, and Survivable Remote Sites, multi-vendor platforms including routing, switching, security and wireless technologies
• Drive and ensure resolution of Internet related escalated issues within SLA, Local Area Network (LAN) and Wide Area Network (WAN) operation. 
• Ensure degradations on the internet edge network are picked within SLA and troubleshoot with the respective Managed Services Vendors, Partners and internal teams for fix 
• Support and traffic engineering for Internet Cache services (FB, Google) and exchange point (IXPN), Data Centre Networks utilizing Cisco Application Centric Infrastructure (ACI), including Application Delivery Controllers

Description

• Identifying issues to prevent expensive outages or unnecessary capacity upgrades.
• Ensure routine maintenance and housekeeping (records, back-ups, etc.) on all network nodes within the region
• KPI monitoring and implementation
• Document network problems and resolutions for future reference
• Schedules, plans, and performs periodic scheduled maintenance to ensure systems are operating at optimal levels
• Ensure proper integration of new network elements at the regions and acceptance testing
• Provide technical solution and hands-on support on switches & routers
• Contribute to the development, maintenance, and periodic testing of disaster recovery plans ensuring business continuity for all core services and critical applications
• Organize and lead pre-defined expansion plans to MTNN IP network to ensure the continuing availability, performance, and capacity of our network and network services
• Interface with planning and vendor to review designs
• Make recommendations continually on changes in hardware and network configuration to improve service delivery
• Participate in network infrastructure audit activities and provide evidence as required

Requirements
Education:

• First degree in Computer Science/Engineering or Electrical or Electrical Electronics/Engineering
• Cisco Certifications
• Script writing /Training
• Fluent in English.

Experience:

• 3-7 years’ experience which includes
• Minimum of Four (4) Years of GSM/WCDMA/4G LTE-TDD & FDD/5G Telecoms Experience
• Broad experience handling a variety of monitoring tools, executive dashboard reporting and data analysis
• Requires an in-depth understanding of IP/MPLS, Routing and Switching (R&S) over varied platform such as Nexus, IOS, IOS-XR, Nokia, Huawei Technology, Enterprise wireless – 802.11g/n/ac
• A minimum of Five (5) years of experience supporting and monitoring network systems in telecommunication company, configuring Routers, Catalyst switches, Load Balancer, Firewall, Security, Internet Connection, Datacenter
• Experience in Cisco Application Centric Infrastructure (ACI) - Configuration, Troubleshooting, Automation, Orchestration, ACI fabric, spine, and leaf, Knowledge of fabric discovery, fabric setup, and creating application profiles and end-point groups (EPGs) nodes, as well as policy-based communication across the fabric
• Good knowledge of L2VPN, L3VPN, BGP (M-BGP & I-BGP), IP Security, & Tunnelling 
• Experience in support of a multi-vendor Mobile Data Network and Enterprise environment.
• Networking Fundamentals: A strong understanding of networking concepts, including TCP/IP, routing protocols (BGP, OSPF, RIP), and switching.
• IP Routing Protocols: Expertise in configuring and troubleshooting BGP, OSPF, and RIP protocols to manage IP routing within the network.
• MPLS Fundamentals: Knowledge of MPLS concepts, including label distribution protocols (LDP, RSVP-TE), TE tunnels, and traffic engineering.
• Multicast Routing: Understanding of multicast routing protocols (IGMP, PIM) and their role in distributing data to multiple recipients.
• QoS: Knowledge of QoS mechanisms (prioritization, shaping, policing) to manage traffic flow and ensure quality of service.
• VPN Technologies: Familiarity with VPN technologies (IPsec, GRE, MPLS-VPN) to secure and isolate network traffic.
• Network Automation: Experience with network automation tools (Ansible, Puppet, Chef) to streamline network management tasks.