Electrical Sales Engineer at JMG

Duties

• Present, promote and sell Company’s products and services to existing and prospective customers. seek out new sales prospects through cold calling and networking.

• Conduct appropriate presentations on Company’s products and services.

• Help in improving Company’s brands awareness.

• Liaise with other departments and ensure the availability of stock for sales.

• Ensure prompt delivery of Company’s products and services as soon as orders are payments are made.

• Negotiate and close sales deals by agreeing on the terms and conditions of the contact.

• Follow up on after sales activities in order to ensure customer satisfaction.

• Communicate new product development and prices to new and existing clients.

• Build strong, long-lasting customer relationships by collaborating with customers and understanding their needs.

• Identify products and services improvements by remaining up to date on industry trends, market activities and competitors. Collect market information and conduct competition analysis including product and price comparisons.

• ·Assist with client retention and business development, conduct research, process quotations and tenders, receive payments and organize delivery documentation of the finished product, process orders through company’s internal system.

• Analyze the markets potential, track sales and status reports.

• Prepare and submit reports on customer needs, complaints, inquiries and determine potential solutions.

• Provide L1 support resolutions to clients issues.

• Understand products components and parts.

• Ability to resolve minor electrical issues.

• Offer pre-sales services to clients, pitch technical presentation on products.

• Prepare reports of sales activities including sales orders, backlog, forecast, lost accounts. Prepare and submit sales reports as requested.

Minimum Requirements:

• Graduate of Business Admin, Mechanical/Electrical Engineering or related courses.

• MBA or master’s degree preferred.

• Min 3-5 years’ experience as an Electrical Sales Engineer, Technical Sales Engineer in an organization that sells UPS or similar products.