E-Commerce Sales Executive at Simba Group

Job Summary

• We are looking for a motivated and detail-oriented E-Commerce Sales Executive to join our growing team.
• The ideal candidate will be responsible for managing online sales platforms, driving revenue through digital channels, and ensuring a smooth customer experience.
• This role requires strong analytical skills, knowledge of e-commerce tools and platforms, and a sales-driven mindset.

Responsibilities

• Collaborates with Business Head to develop sales strategies to improve market share in all product lines.
• Interprets short- and long-term effects on sales strategies in operating profit.
• Educates sales team by establishing programs/seminars in the areas of new account sales and growth, sales of emerging products and multi-product sales, profitability, improved presentation strategies, competitive strategies, proper use and level of sales support, management of expenses and business/financial issues on contracts.
• Participate in sales promotion and trade show expenses.

Other Responsibilities:

• Manage listings and product catalogs across e-commerce platforms such as Jumia, Konga, Amazon, Shopify, and others.
• Monitor and optimize product content, pricing, and promotions to increase visibility and sales.
• Coordinate with the marketing team to plan and execute online campaigns and product launches.
• Track and analyze sales performance, customer behavior, and market trends to drive continuous improvement.
• Handle order processing, inventory coordination, and ensure timely fulfillment.
• Respond to customer inquiries and resolve issues promptly to ensure high satisfaction.
• Generate weekly/monthly reports on e-commerce performance and suggest improvements.
• Work closely with logistics, warehouse, and customer service teams to ensure seamless operations.

Requirements

• Bachelor’s Degree in Business, Marketing, or a related field.
• 3 – 6 years of experience in e-commerce sales or digital retail sales.
• Familiarity with e-commerce platforms (Amazon, Jumia, Konga. etc.).
• Strong understanding of digital marketing and sales analytics.
• Excellent communication, negotiation, and organizational skills.
• Proficiency in Excel, Google Sheets, and reporting tools.