E-Commerce Executive at Kates Associated Industries Ltd

We are searching for a systematic e-commerce executive to inspect and inform the infrastructure and content on our company's e-commerce platforms.

• To this end, the e-commerce executive must be very conversant with graphic designs, contribute to knowledge about products, discounts, and consumers' preferences. S/he must be able to liaise with; the IT team, data analysts, and copywriters to ensure the accurate rollout of evidence-based updates.
• To ensure success as an e-commerce executive, the candidate must have advance knowledge in the use of relevant applications and AI enabled applications to design, create and upload contents on review and approval by his/her supervisor.
• Required to come up with combination and product mix that will drive sales on the platform.
• Ensure that products purchased on e-commerce channels are packaged and delivered
• Capable of observing/monitoring competition i.e., competition watch
• Initiate and come up with attractive contents that will interest potential customers
• Respond to queries or inquiry from customers on the platform.
• Develop, initiate and communicate with marketing agencies on banner/advert for the platform weekly or periodically.
• Plan sales schedule around seasonal calendar/event e.g., Back to School, Valentine, Easter etc.
• Build good relationship with e-commerce vendors like Jumia, Konga etc.
• Meet target set by Head of sales.
• Capable of taking other task that will impact the organization positively.

E-Commerce Executive Responsibilities:

• Creating graphic contents and working with other consultants to design fully animated product graphic contents.
• Inspecting landing pages, product information, checkout options, and all other pertinent website-related systems to ensure their visual appeal, accuracy, and ease of use.
• Assisting with decisions about promotions such as discounted offers and affordable bulk packages.
• Ensuring that payment options and promotional tabs are configured correctly.
• Collaborating with appropriate stakeholders to ensure the rollout of website changes.
• Inspecting and uploading customers' product reviews.
• Monitoring website traffic and customer reviews to gauge responses to site updates.
• Teaming up with our Specialists to increase the online presence of our website.
• Scheduling and communicating intensive site maintenance, as needed.
• Analyzing sales-related data to predict future sales and concomitant stock requirements.

E-Commerce Executive Requirements:

• Degree in information technology or a relevant business subject.
• Demonstrable experience as an e-commerce executive.
• Advanced knowledge of graphic designing.
• Knowledgeable about consumer preferences, particularly with those relate to e-commerce.
• Unrivaled organizational, teamwork, and quality assurance skills.
• Phenomenal market research skills.
• Superb data analysis and report writing abilities.
• A stickler for precision, creativity, and excellence.
• Eager about the role of technology in promoting business.

Core Competence -Requirement

• Knowledge of e-commerce trade
• Basic SEO knowledge
• Basic understanding of sales, marketing, and business development (will have to run promotions and bundle sales often)
• Basic knowledge of graphic design (software called Canva)
• Content management skills
• Basic knowledge of XCEL

Person specification

• Good relationship management skill
• Customer service skill
• Self-motivated
• Creative and innovative