Dispatch Rider at Mai Shayi Coffee

Responsibilities

• He must deliver high-quality products to our customers safely and courteously and timely.
• The dispatch rider picks up items/products from vendors and delivers urgent messages on time.
• Must observe all HSE driving-related policies to ensure the consistent safety of documents and motorcycles.
• Report on all matters relating to assigned motorcycles to the supervisor and Admin manager.
• Responsible for updating the Drivers’ Logbook daily with the required information.
• Ride the company’s motorcycle to accomplish official duties
• Must ensure that assigned motorcycle documents/ particulars are updated and valid.
• Must ensure that the motorcycle is cleaned routinely or when the need arises.
• Responsible for carrying out the daily inspection on the general condition of assigned motorcycles and must properly lock motorcycles when there is a need to leave them unattended.
• Dispatch riders sign for the package on the collection and get an appropriate person to sign for it upon delivery
• He must establish and maintain excellent relations with customers.
• The dispatch rider needs to investigate the delivery address, plan and determine appropriate delivery routes, and maintain the schedule.
• He must perform a vehicle inspection before and after each delivery service trip.
• The dispatch rider should drive carefully and safely and deliver products within the estimated arrival time.
• The dispatch rider should notify any mishaps or accidents to supervisor or Admin manager immediately.
• He must follow regional and state driving rules and road regulations.
• He should inform the supervisor or Admin manager about any significant repairs and maintenance of delivery vehicles.
• Any other duty that may be assigned from time to time.

Requirements, Skills & Qualifications
The following common skills and qualifications are required of a Dispatch Rider:

• A minimum of Secondary School Leaving Certificate
• Proven experience as a dispatch rider or relevant position.
• Familiarity with relevant routes.
• Must enjoy motorcycling and be a skilled rider.
• Ability to communicate, read and write.
• Organizational and multitasking abilities
• Ability to work under pressure
• Have good numeracy skills for delivery and expenses records.
• Polite and able to get along with people.